Got a Question?

Support for all Radix Software products is free of charge to customers with a current maintenance agreement. Support does not include training which can be organised separately with our Services team.
Customer with a current maintenance agreement can log a support query by telephone or email. Non-urgent queries are usually responded to within one business day:
Email:support@radixdm.com
Telephone: 1300 725 088 (toll free in Australia)
Telephone: +61-7-3369-7370 (from outside Australia)
Support Hours:
Monday to Friday, 8:30am to 5:00pm Australian Eastern Standard Time (Excluding public holidays).

Maintenance Agreements

A Radix Software Maintenance Agreement provides all patches, upgrades, and support free of charge for the products covered by the agreement.

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